top of page
Sudz-EZ.png

Terms of Service for Sudz-Ez

Effective Date: 1/1/2025

Welcome to Sudz-Ez ("Company," "we," "our," or "us"). By accessing or using our laundry delivery application (the "App") and related services, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree, please discontinue use of the App.

 

1. Overview of Services

Sudz-Ez provides a platform that connects clients, service providers, and couriers to facilitate laundry pickup, cleaning, and delivery services. Sudz-Ez does not perform laundry services directly but acts as an intermediary.

 

2. Eligibility

To use the App, you must:

  • Be at least 18 years old.

  • Create an account with accurate and up-to-date information.

  • Comply with all applicable laws and regulations.

 

3. User Responsibilities

a. Clients:

  • Provide accurate delivery addresses and service instructions.

  • Ensure timely availability for pickups and deliveries.

  • Pay for services in accordance with the agreed pricing.

b. Service Providers:

  • Maintain the quality and timeliness of services.

  • Adhere to all applicable health and safety standards.

  • Accurately list business hours, pricing, and available services.

c. Couriers:

  • Ensure the safe and timely pickup and delivery of laundry.

  • Maintain proper insurance and vehicle registration.

  • Provide real-time location updates via the App.

 

4. Payment and Fees

  • Clients:

    • Payments are processed through third-party payment providers. By using the App, you authorize Sudz-Ez to facilitate payment transactions.

    • Prices displayed in the App include all applicable taxes and fees.

  • Service Providers and Couriers:

    • Payouts are processed via bank transfer to the account details provided during registration.

    • Service fees may apply and will be deducted from payouts.

 

5. Cancellation and Refunds

  • Clients:

    • Cancellations may be subject to a fee if the order has already been assigned to a courier or service provider.

    • Refunds are not guaranteed and will be assessed on a case-by-case basis.

  • Service Providers and Couriers:

    • You agree to promptly notify Sudz-Ez in the event of any issues that may affect the fulfillment of services.

 

6. Prohibited Activities

You agree not to:

  • Use the App for unlawful or fraudulent purposes.

  • Impersonate another person or misrepresent your identity.

  • Interfere with or disrupt the App’s functionality.

  • Engage in any activity that violates the rights of Sudz-Ez, its users, or third parties.

 

7. Intellectual Property

All content within the App, including text, graphics, logos, and software, is the property of Sudz-Ez or its licensors. You may not use, reproduce, or distribute this content without prior written permission.

 

8. Disclaimer of Warranties

Sudz-Ez provides the App and services on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, and non-infringement.

 

9. Limitation of Liability

To the fullest extent permitted by law, Sudz-Ez is not liable for:

  • Indirect, incidental, or consequential damages.

  • Loss of data, revenue, or profits arising from your use of the App.

 

10. Indemnification

You agree to indemnify and hold Sudz-Ez harmless from any claims, losses, or damages arising from:

  • Your violation of these Terms.

  • Your misuse of the App.

  • Any disputes between you and other users.

 

11. Termination

We reserve the right to suspend or terminate your account at our sole discretion for violations of these Terms or any other conduct detrimental to Sudz-Ez.

 

12. Changes to These Terms

We may update these Terms from time to time. Significant changes will be communicated through the App or via email. Continued use of the App after such updates constitutes your acceptance of the changes.

 

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

 

14. Contact Us

For questions or concerns about these Terms, please contact us at:

  • Email: info@sudzez.com

  • Address: 8 The Green, Suite B, Dover Delaware 19901

  • Phone: 410-824-1586

 

Thank you for choosing Sudz-Ez for your laundry delivery needs.

bottom of page